Welcome to TSW Automation













Support - FAQ



Configuration of the WI-127
for use with PDOX

  • Be sure the WI-127 has Revision B firmware.

  • Use TB16 as serial port 1. Data is transmitted out of all the ports at the same time. To set TB16 as the only bi-directional port, jump pins 1 and 2 of jumper P8, which is located beside the TB16 port.

  • PDOX settings which are default settings for the WI-127 are as follows:

    Baud Rate: 9600
    Stop bits: 1

  • PDOX settings which need to be configured in the WI-127 include:

    Data bits: 8
    Parity: None

  • The WI-127 should be setup to print Layout #1, which should be included in Group 1. Set the PRINT key (PBPRINT) to print Group 1. Layout #1 contains the following string:


  • G {gross} lb

    Wiring Diagram

    WI-127    Computer(9 pin)
    XMT            2
    REC            3
    GND            5


    How to Trouble-Shoot
    a RS-232 Serial Connection

    Serial communication can include computer to printer, computer to scale indicator, WI-130 to WI-130, WI-130 to printer. When trouble-shooting, you want to determine if the host and remote devices are communicating with each other. Either one of the devices may not be communicating. Problems could include a bad serial port on the computer or remote device, a bad cable, incorrect wiring, incompatible baud rates, etc. Various tests can be performed to determine which device is faulty.

    Besides checking to see if the cable connecting both devices is connected properly, one method to test communication is to use a terminal program. Four of the most common are Terminal.EXE from Windows version 3.1 , HyperTerminal from Windows 95 and up , DOS Term.EXE, and ProComm Plus. Each of these programs require configuration before testing. Common parameters to set are the Com Port being used on the computer, baud rate, data bits, parity. The baud rate, parity, and data bits must match the remote device.

    The first thing you may want to do, is to test the computer to see if it is sending and receiving data through it's serial port, using a loop-back test. This basically involves sending data out the serial port and looping it back into the same port. A loop-back adapter can be used for this test. If you do not have one, you can take a paper clip, bend it so that you can touch both pins 2 and 3 on the serial port. Then, using a terminal program, type some characters using the keyboard. Be sure that "Local Echo" is disabled. If you see those same characters being returned on the screen, this indicates that the computer serial port is functioning properly.

    If the indicator is continuously sending out weight data, this data should appear in the terminal screen. If the indicator requires a request character before sending data, you can press Ctrl-E or an uppercase P on the computer keyboard. If the indicator receives this character it will send it's weight data. If you don't see any data on the terminal screen, this indicates the indicator is either not sending data, or the computer is just not receiving it.


    I'm getting an error message when trying to generate a PDOX report.

    The error says a number in the date field is not a valid integer.
    Make sure you have entered the date using MM/dd/yyyy format.
    Exit the PDOX program. Open PDOX again, and that should clear the problem.

    You may also need to check the Short Date setting in the Regional & Language Options in Windows. Make sure it is set to MM/dd/yyyy format.


    How do I modify the PDOX ticket layout?

    Using Windows Explorer, find the following file:
    C:\Scale Solutions\Pdox5\Tktrpt\pdoxtkt.tkt
    Open that file using Notepad or Wordpad. Any of the text in the file layout can be moved to a different position. Fields used by PDOX are enclosed in curly brackets { }.


    There is a truck stuck "in-yard" without a customer ID. How do we get it out?

    Contact the PDOX support group for assistance.




    PDOX will not recognize my software security key

    If you have installed PDOX on a new computer, you may need to install the newest security key driver files.   After downloading the file, run it to install the drivers. If you don't need a new driver, the key may be bad. Contact PDOX Support personnel.




    Remote access for PDOX Support Group

    Install a free software program that allows remote access by PDOX Support personnel.
    Follow steps 1-3 to install the software.
    After installing the software, contact PDOX Support personnel.





    Top of Page