Distributors &
Resellers
Industrial Software for the Weighing Industry
"Call on us for software"
Scale Indicator Applications
- (Avery Weigh-Tronix ZM series, Rice Lake 920i)
- The best indicators in the industry for automation
Windows PC Applications
- (Truck scale, Bar-code, Batching, Monitoring, Reporting)
- Capitalize on the economy of computer technology
Mini/Mainframe Interface Applications
- (UNIX, IBM AS/400, Oracle, DB2, SQL, ERP, Middleware)
- The Enterprise customer is the next frontier in scales
You may design and provide your own applications, or prefer to focus on your core expertise of scale sales and service. Either way, you likely know the value of providing solutions. Our approach is to minimize the burden on your staff to implement solutions and free your people up to focus on the next sale.
All weighing operations, no matter how simple, involve collecting data. Even a simple shipping or receiving scale, or a simple bench scale, collects data that is used or passed on in some form or fashion.
All weighing
operations,
no matter
how simple,
involve
collecting data.
Behind every scale application is a problem that needs to be solved. The problem may be very simple, but it still exists in every application where a scale is truly needed. And the problem always revolves around the collection and manipulation of data.
Solving
application
problems
thorough
analysis of
the
customer's
perceived
need.
Solving the application problem requires asking questions about all aspects of that need, looking upstream and downstream from the proposed scale location to see what really happens in the operation, searching for ways to solve the problem in the simplest possible way, and determining what information
the customer would like to derive and how that information is to be captured and stored.
Often, the customer will not realize the power or possibilities you can offer for information collection or process control. One must find out what the real problem is, and go about finding the proper solution.
Often, the customer will not realize the power or possibilities you can offer for information collection or process control. One must find out what the real problem is, and go about finding the proper solution.
It is then important to convince the customer that you and your company have the means and the resources to provide the most elegant, efficient, and cost effective answer to the problem he faces.
Learn More
What to Expect When Inquiring About a Software Quote
- When making an inquiry for a quote, we will obtain as much information as possible about the proposed application. We need to know what the customer would like the system to do for them. This could involve sending a email to us detailing the perceived operation and physical components involved, including sequence of operation, equipment layout, label designs, reports required, data to be used, etc.
- We will review the information, decide what the system will actually need, and develop a quote
- The quote will include an overview of the application, a sequence of operations, what items are to be provided by the dealer, what items are to be provided by TSW Automation, a list price, dealer terms, and an order form.
- The quote is then emailed to your office for review by you and your customer. If changes to the application are needed after this review, a revised quote may be sent. Upon receiving final approval by the customer, the order form is emailed to our office.
